9I�� News - IT Services

Back online: Mercury: Online Course Evaluations for Students

webfull — Thu, 30 Jan 2025 16:36:40 +0000

Mercury is now back online and available.

The Mercury: Online Course Evaluations for Students was not be available from Monday, January 20th at 11:00 AM to Friday, January 30th at 10:00AM for maintenance.

For more information on Mercury, please consult this knowledge base article.

Published: 30 January 2025

RESOLVE: WiFI service disruption

webfull — Wed, 29 Jan 2025 19:07:25 +0000

IT Services has restored WiFi services on campus. Thank you for your patience and understanding.

Published: 29 January 2025

IMPORTANT: Review your “Public” MS Teams groups / SharePoint sites by February 7, 2025

webfull — Wed, 29 Jan 2025 15:30:46 +0000

La version française suit.

The following is a message from 9I�� IT Services.

ALL owners of "Public" MS Teams groups / SharePoint sites are required to audit their groups.

Published: 29 January 2025

Possible service interruption to telephone and fax services - scheduled maintenance Jan 29 8PM-11PM

webfull — Tue, 28 Jan 2025 21:10:32 +0000

Due to scheduled maintenance on Wednesday, January 29, 2025 between 8 PM and 11 PM, users may experience short service interruptions when using 9I��'s telephone system and the Xmedius Fax service during this time.

Published: 28 January 2025

Have you spotted these clues in your 9I�� email?

webfull — Fri, 24 Jan 2025 15:03:12 +0000

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your 9I�� email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Published: 24 January 2025

Learn how to use Copilot AI module now on myCourses

webfull — Tue, 14 Jan 2025 19:21:57 +0000

Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more. Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.

Published: 14 January 2025

Microsoft 365 license deactivation warnings

webfull — Fri, 13 Dec 2024 14:54:10 +0000

IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

All 9I�� faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the type of Microsoft 365 license assigned to some users.

Published: 13 December 2024

Do not use Read.AI for 9I�� purposes

webfull — Tue, 10 Dec 2024 16:56:31 +0000

La version française suit.

We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by 9I�� faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.

9I�� must vet all IT solutions to ensure they safeguard data privacy and security. Read.AI has not been approved for teaching, research, or administrative activities at the University.

Published: 10 December 2024

The 9I�� Classroom A/V Instructions application is getting a makeover and a new home!

webfull — Fri, 06 Dec 2024 16:02:13 +0000

The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the 9I�� IT Support website on December 13th, 2024.

Classroom audiovisual information will now be available on a platform the community is familiar with. You’ll also be accessing it more securely with single sign-on (SSO) and two-factor authentication (2FA).

Published: 6 December 2024

Staff Directory decommissioning – Staff to update/review Workday information by Jan, 31 2025

webfull — Wed, 04 Dec 2024 16:09:16 +0000

Starting on January 31, 2025, 9I�� IT Services will begin decommissioning the 9I�� Staff Directory in several steps. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.

Published: 4 December 2024

9I��������� News - IT Services