9I�� News - Bensadoun School of Retail Management

Software helps combat online shopping fraud

webfull — Fri, 07 Feb 2025 02:07:47 +0000

Buying clothing, wearing it once or twice, and then returning it is not a new practice, but online shopping has amplified the issue. To stay competitive with e-commerce giants, retailers have had to simplify their return processes, making them more vulnerable to abuse. “Amazon puts pressure on speed of delivery and the customer always being right,” says Charles de Brabant, Executive Director of the Bensadoun School of Retail Management.

Published: 6 February 2025

Keeping Christmas lights on to add ambiance can help set a shopping district apart

webfull — Wed, 29 Jan 2025 20:07:13 +0000

Christmas lights that glow softly through long winter nights are part of what makes the holiday season so atmospheric—but they can add to the ambiance any time of year. Some shopping districts are leaving their lights up for exactly that reason.

Published: 29 January 2025

Montreal retailer Frank and Oak files for creditor protection for second time

webfull — Fri, 17 Jan 2025 17:25:58 +0000

In January 2025, the Montreal-based retailer Frank and Oak filed for creditor protection for the second time in recent years. A company statement said it was to protect employees, assets and operations from creditor claims while exploring options to restructure. “The brand is not standing out in an environment where other brands have done well,” said Bensadoun School of Retail Management Executive Director Charles de Brabant in an interview with the Montreal Gazette.

Published: 17 January 2025

BSRM collaborates with Mamie Clafoutis to redefine bakery experience

webfull — Mon, 06 Jan 2025 19:26:48 +0000

In partnership with 9I��’s Bensadoun School of Retail Management (BSRM) and Master of Management in Retailing (MMR) program, Quebec bakery Mamie Clafoutis transformed its St. Denis location into a cutting-edge bakery.

Published: 6 January 2025

Healthy snacks make good business sense

webfull — Wed, 11 Dec 2024 19:04:02 +0000

A 2022 study by researchers at 9I�� Desautels revealed that when shoppers were offered a promotion that gave them a choice between a healthy snack and a pastry with their coffee, sales of healthy snacks increased by more than 1000%.

Published: 11 December 2024

"Twice as Nice? A Longitudinal Field Study of Separate vs. Combined Nudges for Laundry Behaviors" named ACR Best Consumer Behavior Competitive Paper Runner-Up

webfull — Tue, 12 Nov 2024 15:05:29 +0000

Published: 12 November 2024

Meet the winning teams of our Retail Gen AI Hackathon

webfull — Thu, 10 Oct 2024 14:45:29 +0000

Congratulations to our winning teams of the Bensadoun School’s 2^nd annual Retail Gen AI Hackathon.

We had 38 student teams register representing diverse faculties across 9I��. Over two days, 10 finalist teams hacked creative Gen AI solutions for our title sponsor ALDO Group.

Each team had an AWS mentor and access to support from IVADO Labs and DataSphere Lab team members.

Published: 10 October 2024

AI Is Good for Us: A Microsoft-sponsored white paper

webfull — Wed, 11 Sep 2024 18:09:19 +0000

AI has become an omnipresent topic of discussion in our daily lives, both professionally and personally. While much has been written on the challenges, risks, and pitfalls of AI (and the strong need to regulate its development and deployment carefully), it's also important to highlight its numerous benefits and positive impacts on society and the economy.

Published: 11 September 2024

Luxury Royalmount Mall opens amid excitement and concerns

webfull — Fri, 06 Sep 2024 18:13:10 +0000

Montreal’s long-awaited luxury shopping mall Royalmount officially opened on September 5. The project, which spans 800,000 square feet, and features stores like Gucci, Versace, and Louis Vuitton, aims to attract diverse shoppers from all walks of life with an “inclusive luxury” concept. While excitement is high, concerns exist over traffic and accessibility.

Published: 6 September 2024

Retail Gen AI Hackathon is one part of ALDO Group’s artificial intelligence efforts

webfull — Thu, 25 Jul 2024 19:26:30 +0000

Generative artificial intelligence promises to transform the way business is done, but in most industries, it’s still unclear exactly how it will be used. Footwear retailer ALDO is working with Montreal’s cluster of AI talent to explore how to leverage this emerging technology. In October 2023, ALDO staged its first Retail Gen AI Hackathon in partnership with the Bensadoun School of Retail Management and Amazon Web Services. The event offered over $10,000 in prizes to teams that worked collaboratively to devise generative AI solutions to real world retail challenges.

Published: 25 July 2024

9I��������� News - Bensadoun School of Retail Management