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The online marketplace Temu, launched in 2022, has become one of the most downloaded apps in North America. The platform is known for ultra-low prices, though the quality and safety of the products it sells are sometimes suspect. 鈥淚f I understand their business model correctly, they sell products at a loss, and make money from the data they collect,鈥� said Bensadoun School of Retail Management聽(BSRM) Executive Director Charles de Brabant in an interview with Radio-Canada.

Generative AI has recently garnered significant attention, yet many individuals possess only a superficial understanding of the technology, as outlined by Professor Maxime Cohen in an open letter published in Le Devoir. Co-authored with Pierre Graff, Marie-Chantal Leduc, and Bertrand Milot, the letter emphasizes the necessity for businesses to enhance their comprehension of what AI can offer and what it cannot.

Big businesses are deploying artificial intelligence to streamline their supply chains, cut labour costs, and better understand their customers. For small- and medium-sized enterprises, keeping pace can be a daunting task.

The pandemic hit many businesses hard, and the artisanal bakery and caf茅 Mamie Clafoutis was one of them. Their seven locations in Montreal and Ottawa were forced to reduce their hours to one shift per day. As they鈥檝e emerged from the storm, they have sought ways to keep their costs low, and one of them is by automating checkout. Working with the Bensadoun School of Retail Management (BSRM), Mamie Clafoutis is sensitizing its clientele to the idea of self-checkout by stationing a single employee to oversee the process. But they have ambitions to become even more automated.

This year, Canada鈥檚 large grocery chains are freezing the price for a greater variety of items than usual before the holidays. While 10-15% more products are included in the freeze this year, the true test of affordability will come later. 鈥淗ow high will grocery prices be when the price freeze ends?鈥� asks Professor Saibal Ray in an interview with CBC Radio鈥檚 As It Happens.

This Fall, 9I制作厂免费 awarded new Sustainable Workplace Certifications to nine units. Among them, two 9I制作厂免费 Desautels units earned the silver-level distinction: The Bensadoun School of Retail Management (BSRM) and IT Customer Services Team.

Amazon Go, convenience stores that eliminate the check-out process, are coming to Canada. Customers can use a debit card, credit card or payment-enabled phone to enter, select and buy items, and simply walk out of the store. Amazon introduced the cashierless stores in the U.S. in 2018 and is now opening locations in Calgary and Toronto. "The growth in this sector is remarkable, with a significant amount of investment pouring in," says Professor Maxime Cohen in interview with CBC.