9IÖÆ×÷³§Ãâ·Ñ

I am a client-centric and performance-driven Customer Service and Sales professional with 10 years of experience and a proven track record of driving personal and organizational growth through client retention and relationship management.

My background in Theatre and Performance Studies has positively influenced my attention to detail, practical problem-solving, and outstanding negotiation skills. I pride myself on my commitment to client responsiveness and making clients feel valued and understood, as I believe that customer service excellence drives brand loyalty.

As a lifelong learner, I am expanding my knowledge and expertise, and I look forward to applying these in a challenging and rewarding environment.

Driven by my passion to empower others, I aim to make a positive impact, and I actively work on initiatives that help individuals to overcome challenges along their educational and life journeys. With a bachelor's degree in English Literature and hands-on experience as a volunteer in community organizations, I bring strong communication, creativity, problem-solving, and interpersonal skills to every role I take on.

What sets me apart is my ability to translate my personal experience and insights into practical solutions for other people. I am excited for opportunities to apply my talents in a university setting or nonprofit organization where I can collaborate with a passionate team to help individuals reach their full potential.

I am a logistics professional with seven years of experience managing freight shipments from the port of origin to the destination across international waterways.

I prepare and review shipping documents, ensure safe berthing, discharge, and sailing of vessels, coordinate with carriers, and navigate customs regulations to reduce cost and downtime.

I understand the importance of coordinating logistics within budget, scope, and requirements. This knowledge has enabled me to achieve an 80% cargo delivery rate - a feat that is coveted by a majority of firms in the industry.

I prioritize clear communication, teamwork, effective stakeholder engagement, customer satisfaction, adaptability, and proactive risk management.

I am a software developer with more than five years of experience in creating innovative solutions to enhance user experience and streamline processes. I have worked across the entire software development lifecycle - analysis, design, implementation, testing, and deployment – contributing to products that reach millions of users.

Throughout my professional journey, I have developed solid expertise in both front-end and back-end development. On the front-end, I am proficient in technologies such as HTML, CSS, JavaScript, and frameworks like Angular, where I have created responsive, intuitive, and visually engaging user interfaces. On the back-end, my expertise includes working with Java, SQL, Spring Boot, and .NET, allowing me to build robust, scalable, and secure applications that support seamless user experiences. I am also experienced in using Agile Scrum methodology to manage and deliver projects in collaboration with cross-functional teams, including UX designers, product managers, and QA engineers.

I am motivated by the direct impact that my work has on user satisfaction, and I continuously seek opportunities to improve quality, efficiency, and performance. Additionally, I have experience in troubleshooting, debugging, and refining applications post-launch, ensuring they adapt to evolving needs and user feedback.

With more than 13 years of experience in the banking and insurance industries, I specialize in handling data efficiently, while maintaining accuracy. My career so far has taught me that while delivering quality results is essential, effective communication with customers is also vital. Customers are the heart of any business, and my approach is warm, responsive, and professional. I am particularly motivated by solving complex challenges and working with modern technologies, and I am especially interested in exploring the challenges related to banking IT, Excel, and data management. I am excited to apply my skills and positive attitude to new challenges.

As a goal-focused Strategy Consultant and Program Development Manager, I possess extensive experience in developing impactful strategies for publishing businesses, government, and cultural nonprofit initiatives. My strengths include combining data-driven decision-making with a creative approach and results-based management, while maintaining strategic vision. Throughout my career, the strategies that I oversaw led to growing audiences, increased funding, and successful nationwide project scaling. I'm passionate about integrating best international practices in local creative environments.

In 2009, I founded , a leading web portal on publishing and culture in Ukraine and neighboring countries. Our content is regularly featured in leading industry publications, including Boersenblatt, Publisher's Weekly, Publishing Perspectives, Giornallo della Libreria, and Livres Hebdo.

I hold a certificate from the Creative Economy Program from the British Council and Cultural Associates, Oxford, and I am a graduate of the Creative Enterprise program, which equipped me with a solid foundation in driving innovation and sustainable growth within the creative services industry.

I am a highly motivated and detail-oriented professional with a passion for data analysis and statistics. I hold a bachelor's degree in finance and an MBA, which have provided me with a solid foundation in financial management and strategic business analysis. With more than 10 years of experience in the banking industry, I have developed a deep understanding of financial report analysis and data-driven decision-making processes.

In addition to my experience, I have also pursued further studies in software development and accounting in Canada, broadening my technical skills and knowledge in these areas. My background in finance, combined with my technical expertise, allows me to approach data analysis from both a financial and analytical perspective. I am proficient in identifying trends, optimizing financial processes, and presenting data in a clear and actionable manner. I am passionate about using my skills to contribute to meaningful projects and I am eager to apply my expertise in a data-driven role. I look forward to applying my experience, dedication, and enthusiasm for data analysis in a forward-thinking organization looking for a results-driven professional.

I am a dynamic, agile, and accomplished professional and over the past eleven years, I have gained diverse skills as a Data Analyst, Administrative Assistant, Customer Service Representative, Certified Travel Advisor, Technical Support Specialist, and Content Creation Expert. These roles have enhanced my ability to provide high-quality service and innovative solutions, while enabling me to develop my passion for helping companies thrive.

I have been employed by top Canada and US companies in the banking, travel, food, fashion, and telecommunications industries, utilizing my skills in multitasking, workflow optimization, quality assurance, and social media management to achieve innovative and efficient solutions and measurable results.

As a Data Analyst, I specialize in data modeling, visualization, and presentation using Power BI, Tableau, and Excel to deliver the increasingly vital expertise of transforming complex data into actionable insights. I am eager to apply my skills and passion for data analysis in a results-driven organization.

I am a dedicated QA Specialist with more than five years of experience who combines technical expertise with a meticulous approach to testing. My background in journalism and IT equips me with excellent communication skills and analytical precision, which I leverage to ensure high-quality digital products. My focus lies in enhancing user experience through reliable automation and manual testing, with hands-on experience in Selenium, JavaScript, and Jest, as well as tools including Postman and JMeter.

I am passionate about streamlining QA processes and improving test accuracy by implementing data-driven strategies and the latest testing methodologies. My goal is to help organizations deliver consistent, flawless experiences across their applications. I bring a global perspective from my work in Ukraine and Canada, as well as a strong commitment to learning and integrating modern technologies to drive excellence in every project.

I have worked in multiple positions over the last ten years, including receptionist, administrative assistant, and accounting clerk. My tasks include handling the day-to-day ledgers, ensuring data entry, and monitoring transactions (Accounts Receivables and Payables), communication and multitasking are key to get the job done. I also have a degree in business administration from Mexico City where I also had the opportunity to work for Unilever in the Logistics Department.

I am a dedicated, results-oriented professional with expertise in program coordination, accounting, and business operations. My background combines analytical, organizational, and financial skills, enabling me to effectively manage programs and drive initiatives that enhance productivity and team performance. In my role as a Program Coordinator, I have successfully led educational initiatives, managed diverse teams, and developed strategies that achieve impactful project outcomes. My accounting expertise enhances my ability to optimize budgets, improve resource allocation, and ensure sound financial decision-making.

I am seeking an opportunity to apply my program management and accounting skills in a forward-thinking company that values growth, efficiency, and customer experience, wherein I can contribute to impactful projects and help achieve ambitious objectives.

I am a dedicated professional with more than two years of experience as a Continuous Improvement Data Analyst in the telecommunications industry, and over six years of research experience in process improvement and optimization. My expertise spans various sectors, including manufacturing and supply chain, where I have applied operations research and advanced data analysis techniques to drive efficiency and streamline processes. Additionally, I have worked extensively on customer journey mapping and customer analysis, enabling organizations to better understand and enhance user experiences.

I am a trilingual, experienced manager with a progressive history of leading strategic initiatives that boost revenue and improve operational efficiency in the international aviation and aerospace industries. I am highly skilled at building solid relationships with stakeholders, clients, and colleagues, while sustaining effective collaboration and sustainable business growth.

I bring more than 10 years of expertise across two continents and three countries, namely, Canada, Mexico, and Qatar, and the proven ability to thrive in multicultural, fast-paced environments. I have a deep passion for travel, having explored all seven continents, four oceans, and 54 countries.

Recognized for my adaptability, collaborative spirit, and professionalism, my expertise includes relationship management, communications, and interpersonal dynamics. I am committed to delivering results with integrity and respect.

Dynamic banking leader with more than 17 years of multifaceted experience, specializing in operational excellence, strategic growth, and digital innovation. I have held strategic roles at Dutch-Bangla Bank, including as Head of the Bill Payment, Collection, and Disbursement Unit, where I led a team of 40 to serve 1200+ corporate clients across sectors including utilities, education, NGOs, and insurance. My efforts during this period contributed to an impressive 352% growth in business.

Throughout my decade-long tenure as Regional Manager, Senior Regional Manager, and Zonal Manager, I delivered robust performance and ensured strict compliance across regional operations, achieving a 25% year-over-year revenue increase that positioned our region as the top performer in 2021 and 2022. My leadership initiatives expanded deposits, loans, and remittances, driving a 30% annual revenue growth and boosting our market share from 9% to 17%. My extensive experience across divisions has refined my expertise in strategic planning, risk management, and client relationship management.

With a strong commitment to fintech innovation and digital payment solutions, I have collaborated closely with IT and cross-functional teams to implement transformative solutions that enhance customer experience and operational efficiency. I am passionate about leveraging this blend of strategic and technical expertise to propel organizational growth and innovation. I look forward to contributing my skills and forward-thinking approach to an organization that values digital transformation and market leadership.

Through diverse work and volunteer roles across industries and multicultural environments in Ukraine, Mauritius, and Canada, I have gained a unique perspective that blends business, artistic, and teaching experience. With more than 10 years in project coordination, order management, procurement, inventory, process improvement, and budget oversight, I bring a solid foundation in business operations. I also excel at creative problem-solving, attention to detail, adaptability, active listening, and explaining complex things in a simple way.

My versatile background and combination of strengths enables me to thrive in project coordination, where I connect technical and creative teams, streamline processes, and foster clear communication. I am particularly passionate about working in environments that value creativity, initiative, sustainability, and ethics, where I can contribute to projects that make a positive impact.

With more than 15 years of expertise in managing end-to-end pharmaceutical supply chain operations, I am a highly experienced and results-driven Supply Chain Professional. Throughout my career, I have demonstrated my abilities to optimize supply chain processes, enhance operational efficiency, and drive cost reduction initiatives. I am skilled in demand planning, procurement, inventory management, and logistics, with a strong focus on customer service and continuous improvement.

I excel in collaborating with diverse teams, both internally and externally, to ensure product availability and meet operational targets. With experience leading S&OP processes, I have developed and implemented supply chain strategies that directly support business objectives. I am proficient in ERP systems, process automation, and supplier relationship management. I am committed to delivering value to stakeholders and take great satisfaction in knowing that my work contributes to improving and saving patients' lives.

I am an organized and self-driven engineering professional with over twelve years of experience in B2B environments in Japan, India, ASEAN, and North America. My competencies and interests lie in the development, planning, strategy, and business promotion of Battery Energy Storage Systems (BESS) & Wireless IoT Solutions.

One of my strengths is identifying and consolidating key insights for commercial roadmap development, and for facilitating quick and well-informed decision-making. My detailed business analyses and lucid presentations have helped conduct seamless cross-functional team engagements and alignments, for which I have been consistently praised and appreciated. I have conducted effective stakeholder analyses that have led to improvements in project outcomes; I was able to reduce the lead time for product certification compliance to International Standards by 50%, and I have contributed to Year-on-Year (YOY) sales increase by 500%.

Throughout my international experience, my language acumen and pursuit of skills advancement with professional training have enabled me to adapt, perform, and attain tangible outcomes in diverse cultural workplaces. I am motivated to contribute to organizational growth and continuous improvement by applying my demonstrated technical skills and commercial leadership capabilities.

My passion for caring and positively influencing people led me to choose a career in the medical field. My work history includes being a Certified Physician in cardiology for the last fourteen years and almost one year of clinical research experience as a Project Coordinator. Throughout my academic and professional journey, I have collaborated closely with community and healthcare practitioners, researchers, and professionals in the medical field. These experiences have allowed me to contribute to the development and implementation of innovative practices, leading knowledge transfer and outreach activities, and advancing research and knowledge development in the domain of clinical research.

My goal is to support innovative projects aimed at enhancing best practices and interventions in clinical research and impacting human life. Compassion is key, and treating each person with respect and dignity will allow me to deliver the best possible service.

With a Master's degree and more than seven years of experience in the education sector, I offer a well-rounded and robust skillset. Recognized for my dedication to excellence and strong organizational skills, I have effectively managed classrooms, coordinated educational events, and oversaw logistics for school excursions, ensuring smooth and impactful experiences. In addition to my experience in teaching and tutoring, I am highly proficient in MS Office and I possess hands-on expertise in database management.

Fluent in English and French, I am well-prepared to manage diverse tasks and communicate effectively in multicultural environments. I am seeking a position that would allow me to leverage my skills in organization, coordination, and communication to support dynamic teams and contribute meaningfully to organizational success. My goal is to make a valuable impact in an administrative capacity, combining my educational background with a drive for innovation and continuous improvement.

I am a dynamic and accomplished Mechanical Engineer with extensive experience in project management, procurement, and operational strategy. With a solid track record in engineering, manufacturing, IT, and logistics, I excel in delivering impactful results by leveraging leadership, negotiation, and communication skills. My expertise spans product development, procurement analysis, ISO 9001 auditing, and ERP integration, allowing me to drive operational efficiency and continuous improvement.

Over the years, I have successfully managed large-scale projects across industries such as pulp & paper, heavy machinery, and manufacturing. I have a proven ability to navigate high-pressure environments, collaborate with cross-functional teams, and exceed client expectations.

As an experienced soft skills trainer and psychologist, I specialize in teaching adults communication, public speaking, and offering psychological support.

With a master’s degree in Broadcast Journalism, my professional journey began with eight transformative years as a journalist on leading Ukrainian television networks.

This experience was complemented by six impactful years as a professor of Broadcast Journalism at the Kyiv National University of Theatre, Cinema, and Television.

My dedication to fostering growth led me to establish a successful school dedicated to the development of soft skills in both children and adults, which thrived for a decade. To deepen my expertise, I pursued and completed a second master's degree in psychology, solidifying my commitment to understanding and aiding human development.

Following the onset of the war in Ukraine, I took the initiative to assemble and lead a team of psychologists, providing crucial counseling to women in the military. Currently, I am devoted to advancing psychological support for military personnel and veterans.

Now based in Canada, I am actively seeking collaborations within the mental health sphere to enhance support for service members and their families. I am passionate about building connections with mental health professionals, educational institutions, and organizations dedicated to impactful psychological care. This mission continues to inspire me, fueling my drive to make meaningful contributions in this critical field.

I am a highly skilled professional with more than eight years of experience, specializing in quality operational processes, customer-centric solutions, and scientific expertise. My extensive background includes the integration of quality assurance standards, Standard Operating Procedures (SOPs), HACCP, Occupational Health and Safety (OHS), Health Safety and Environment (HSE), and project management to effectively lead and manage teams. I focus on achieving operational efficiency, ensuring regulatory compliance, and driving successful project outcomes, all while maintaining a strong commitment to safety and stakeholder satisfaction.

With a dedication to improving product quality and optimizing quality management systems, I actively contribute to global health and environmental sustainability. I am open to collaborating with forward-thinking organizations in the manufacturing industry, particularly those looking to embrace new roles and leadership opportunities in their operations.

I am a graduate of Economics, a Reality Writer and a talented Graphic Artist with more than 20 years of experience. I am passionate about creativity, advertisement, and marketing.

In my capacity as a seasoned Artist with extensive experience in designing, aligning, coloration, asymmetrying and branding, I am quick to bring all the lofty ideas in my mind to the public limelight. I am highly creative, love aesthetics, and I am always eager to beautify my immediate environment. In addition, I am an Administrative Expert and skilled at people and time management.

I am eager to apply my wealth of skills and experience as a vital contributor in art and design.

I am a results-driven professional with a robust background in customer service, sales, and business management, who is in the process of transitioning into business analysis. With several years of experience in customer-facing roles, I have developed the ability to understand customer needs, solve complex problems, and drive business outcomes. My extensive hands-on involvement in various businesses has equipped me with a keen understanding of operational processes, customer behaviors, and market dynamics. Now, I am leveraging these skills to pursue a career in business analysis, where I can bridge the gap between business objectives and technology solutions to drive efficiency and growth. My experience in sales and customer service has sharpened my ability to gather insights, interpret data, and translate business needs into actionable recommendations; skills that are invaluable as a business analyst.

My core competencies include problem solving, critical thinking, adaptability, strategic thinking, customer and stakeholder engagement, communications, and collaboration. Drawing on my customer-centric approach and data-driven mindset, I am now focusing on business analysis in my pursuit to bridge communication between stakeholders, analyze business processes, and implement solutions that optimize operational efficiency, and support business growth.

English is my passion and my profession! I have been a professional English teacher and interpreter for more than 15 years. I am a trilingual interpreter who thinks and dreams in three languages: Russian, Ukrainian, and English. I am also in the process of learning French and Spanish and am proficient enough in these languages to engage in everyday communication. I study new languages using my own method, which yields self-confidence, quick results, and joy. Having taught English and studied brain function and human behavior for several years, I developed an efficient method of studying and teaching foreign languages.

My experience includes consecutive and simultaneous interpretation as well as movie and movie script translation. I provided English subtitles for one of the highest grossing comedies in Ukraine entitled, The Best Weekend. You can even find some of my translation work on Netflix!

A self-professed language nerd, any work involving the English language fuels my passion. I am also proud to have been voted Best Teacher in various schools.

With more than four years of project management experience and 13 years in operational management, I am a results-driven and adaptable Project Manager known for successfully navigating complex and fast-paced environments. Specializing in Agile methodologies (SAFe, Scrum, Scrumban), I bring a passion for leading remote, cross-functional teams toward achieving project goals while fostering a culture of collaboration, innovation, and continuous improvement.

My expertise centers around managing complex projects in the virtual healthcare domain, particularly within DevOps teams. I excel at navigating ambiguous requirements, aligning diverse stakeholder interests, and adapting to shifting timelines. By optimizing processes, introducing clear communication strategies, and leveraging Agile principles, I consistently deliver impactful results that exceed stakeholder expectations.

I am committed to building high-performing teams by promoting an empowering and engaging environment. I believe that people are the cornerstone of success, and as such, I work to ensure that every project not only meets its’ objectives, but also inspires growth and continuous development.

I welcome the opportunity to connect and discuss how my expertise in Agile project management and team leadership can drive impactful results and contribute to success in new and exciting challenges.

I am a project manager with a CAPM (Certified Associate in Project Management) certification, transitioning from a successful background in event planning and coordination. I have worked as a team supervisor at large-scale events, including projects for companies like Nintendo, where I developed my leadership skills in fast-paced, high-stakes environments. My passion lies in building motivated, synergetic teams that thrive on shared goals.

In addition, I have led volunteer-driven fundraising initiatives, gaining valuable experience in motivating teams through purpose rather than financial incentives. I believe that combining a strong sense of purpose with clear structure and organization is key to success in any project.

I focus on ensuring that workflows are seamless, and that every team member understands their role in the bigger picture. Whether it’s large corporate events or volunteer projects, I am passionate about bringing structure to dynamic environments and helping teams achieve results beyond expectations.

I am a versatile professional with extensive experience across multiple industries, which has enabled me to successfully build and manage my own business from the ground up. I founded a little bakery in the heart of Beirut, which grew into a full-scale food production company for more than 10 years. This journey required me to master various skills, such as marketing, economics, accounting and client relations, while identifying and leveraging Unique Selling Points (USPs) to drive business growth.

Challenges have only strengthened my competences, making me highly adaptable. Having lived and worked in various countries across Africa and the Middle East, I have developed a keen ability to connect with people from diverse cultural backgrounds. This adaptability and my global perspective have been crucial in navigating different markets and finding common ground with clients and partners alike.

In the last two years leading up to my move to Canada, I expanded my expertise to include the import of food products from Ukraine to Lebanon. With this wealth of experience in both running a successful business and managing international imports, I am now eager to apply my strategic planning and business acumen in the food service industry to boost sales and profitability.